Silos within engineering team are a common organizational problem. They exist when members within a same team are separated by task or expertise, which means that they do not all work together.
In order to remedy this problem, it is important for teams to have a common platform through which they can get a common idea of their software, and where they can work together to make it better.
Debugging is everybody’s business. Yet, nobody wants to do it. We get it, it’s a time consuming and often-times frustrating job, but it is necessary.
It’s what determines the quality of the software you are releasing into the world. A good debugging strategy makes the difference between satisfied users and a bad software experience. In the digital world, that means money.
At OpenReplay, we believe that if engineers have a common platform through which they can uncover and fix issues together, then debugging and resolving issues becomes much easier and friction-free.
In the above example, one of our users is experiencing a performance issue, his session is slow. After identifying the problem, I can share the session through Slack or Jira, so that my co-workers can act on it immediately. That way, I can inform them of the problem, without leaving my desk, or even the application.
On that note
The benefits of friction-less collaboration cannot be overstated, especially when it comes down to breaking down silos.
To add collaboration tools to your OpenReplay Dashboard, simply head to your ‘Integrations’ page and follow the integrations. We are slowly adding more integration for more collaboration tools, so don’t hesitate to give us some feedback on what you would like to see on OpenReplay.