Top 5 FullStory Alternatives for 2024
You’re here.
This says you’re looking beyond mere data. You’re after the stories your users tell through their interactions with your product, aiming to improve their experience by identifying the root cause of any issues.
So, what’s driving your search? A better pricing model? Features you’re missing in FullStory? Or perhaps you want the freedom to host on your own servers and have full control over your data?
Making the switch to a new tool is a significant decision. It’s all about finding a better fit that aligns more closely with your unique requirements.
Diving into alternatives.
We will examine five alternatives to FullStory, comparing their offerings directly with what you might already know and use. We’ll highlight distinct features, pricing, and how each stands apart against FullStory, providing clear insights to make an informed decision.
The alternatives we will cover are:
1. OpenReplay
What is OpenReplay?
OpenReplay (it’s us 👋) is a tool that brings together session replay, product analytics, performance monitoring, and co-browsing. It provides cloud and self-host options for complete data control.
How do OpenReplay’s features compare to FullStory?
FullStory and OpenReplay provide comprehensive insights into user behavior with session replay and analytics tools, including funnels and clickmaps. OpenReplay extends its features with advanced DevTools, co-browsing, performance monitoring, and offers self-hosting and source code access.
| Features |
OpenReplay
|
FullStory
|
|---|---|---|
| Session replay |
|
️
|
| - iOS recordings |
|
|
| - Android recordings |
coming soon
|
|
| - Tabbed Browsing |
|
|
| - Watch Elements |
|
|
| - Canvas / WebGL |
️
|
️ (limited)
|
| DevTools |
️
|
️ (limited)
|
| Product analytics |
|
|
| - Funnels |
|
|
| - Path analysis |
|
|
| - Clickmaps |
|
|
| - Metrics |
|
|
| Co-browsing |
|
️ (limited)
|
| Performance monitoring |
|
|
| Feature flags |
|
|
| Usability testing |
|
|
| Cloud offerings |
|
|
| - Pay-as-you-Go |
|
|
| - Dedicated |
|
|
| Self-hosted offering |
|
|
| Source-code available |
|
|
How is OpenReplay priced compared to FullStory?
OpenReplay offers straightforward, transparent pricing with no hidden fees, making it easy for users to understand their costs upfront. In contrast, FullStory requires contacting their sales team for pricing details, leading to potentially longer sales cycles.
|
OpenReplay
|
FullStory
|
|||||
|---|---|---|---|---|---|---|
| Deployment type | Cloud | Self-Host | Cloud | |||
| Pricing model | Serverless: volume-based | Dedicated: all-you-can-capture * | Open-Source Edition: free | Enterprise: seat-based | Enterprise, Advanced, Business: based on volume, features, and support | |
| Pricing info | Listed on website | Listed on website | Free | Sales inquiry | Only via sales inquiry | |
| Free trial | 7-day free trial | 7-day free trial | Free-forever | Sales Contact | 14-day only for Business plan | |
*Dedicated cluster with no limits on recordings or retention
2. LogRocket
Image source: logrocket.com
What is LogRocket?
LogRocket is a tool that provides session replay, product analytics, and issue detection. It offers a cloud option for all users and a self-hosting option exclusively for those on their enterprise plan.
How do LogRocket’s features compare to FullStory?
Both LogRocket and FullStory provide session replay and product analytics. LogRocket distinguishes itself by enabling selective session capture, which can be more cost-effective and offer deeper technical insights. FullStory, in contrast, delivers richer product analytics with less emphasis on technical details.
| Features |
LogRocket
|
FullStory
|
|---|---|---|
| Session replay |
|
️
|
| - iOS recordings |
|
|
| - Android recordings |
|
|
| - Tabbed Browsing |
|
|
| - Watch Elements |
|
|
| - Canvas / WebGL |
|
️ (limited)
|
| DevTools |
️
|
️ (limited)
|
| Product analytics |
|
|
| - Funnels |
|
|
| - Path analysis |
|
|
| - Click maps |
|
|
| - Metrics |
|
|
| Co-browsing |
|
️ (limited)
|
| Performance monitoring |
|
|
| Feature flags |
|
|
| Usability testing |
|
|
| Cloud offerings |
|
|
| - Pay-as-you-Go |
|
|
| - Dedicated |
|
|
| Self-hosted offering |
(only with Enterprise plan)
|
|
| Source-code available |
|
|
How is LogRocket priced compared to FullStory?
LogRocket and FullStory have differences in pricing and access. LogRocket provides upfront pricing with a free plan on their website, whereas FullStory offers tailored pricing requiring a sales inquiry.
|
LogRocket
|
FullStory
|
||
|---|---|---|---|
| Deployment type | Cloud | Self-Host | Cloud |
| Pricing model | Free, Team, Professional, Enterprise: based on volume, features, support and platform | Enterprise: >1m sessions/mo | Enterprise, Advanced, Business: based on volume, features, and support |
| Pricing info | Listed on website | Sales inquiry | Only via sales inquiry |
| Free trial | Free forever plan available | Not-available | 14-day only for Business plan |
3. PostHog
Image source: posthog.com
What is PostHog?
PostHog is a platform that combines product analytics, session replay, user surveys, A/B testing and feature flags. It has a full-featured cloud service and an open source “Hobby” deploy option. Premium features and support is only available on PostHog cloud.
How do PostHog’s features compare to FullStory?
Both PostHog and FullStory offer robust product analytics. PostHog enhances its suite with feature flags and performance monitoring, while FullStory’s session replay tools are more advanced.
| Features |
PostHog
|
FullStory
|
|---|---|---|
| Session replay |
|
️
|
| - iOS recordings |
|
|
| - Android recordings |
|
|
| - Tabbed Browsing |
|
|
| - Watch Elements |
|
|
| - Canvas / WebGL |
️
|
️ (limited)
|
| DevTools |
️
|
️ (limited)
|
| Product analytics |
|
|
| - Funnels |
|
|
| - Path analysis |
|
|
| - Clickmaps |
|
|
| - Metrics |
|
|
| Co-browsing |
|
️ (limited)
|
| Performance monitoring |
|
|
| Feature flags |
|
|
| Usability testing |
|
|
| Cloud offerings |
|
|
| - Pay-as-you-Go |
|
|
| - Dedicated |
|
|
| Self-hosted offering |
(limited, for side projects only)
|
|
| Source-code available |
|
|
How is PostHog priced compared to FullStory?
PostHog offers a volume-based pricing with separate pricing for each product and a free tier available indefinitely. In contrast, FullStory’s pricing, aimed at enterprises, requires a sales inquiry, with a 14-day trial for its Business plan.
|
PostHog
|
FullStory
|
||
|---|---|---|---|
| Deployment type | Cloud | Self-Host | Cloud |
| Pricing model | Free, Ridiculously cheap, Teams, Enterprise: based on volume, features, events, and requests | No-longer supported* | Enterprise, Advanced, Business: based on volume, features, and support |
| Pricing info | Listed on website | Discontinued | Only via sales inquiry |
| Free trial | Free forever plan with basic features and usage limits | Not applicable | 14-day only for Business plan |
*According to the latest update, PostHog no longer supports paid, open-source deployments, or licenses for self-hosted versions. They suggest migrating to PostHog Cloud instead.
4. Quantum Metric
Image source: g2.com/products/quantum-metric
What is Quantum Metric?
Quantum Metric is a platform that provides digital, product, experience, journey, and web analytics.
How do Quantum Metric’s features compare to FullStory?
Quantum Metric and FullStory are both robust digital analytics platforms. Quantum Metric stands out for its enterprise focus and seamless integration across web and mobile, ensuring high performance even when capturing millions of sessions.
| Features |
Quantum Metric
|
FullStory
|
|---|---|---|
| Session replay |
|
️
|
| - iOS recordings |
|
|
| - Android recordings |
|
|
| - Tabbed Browsing |
|
|
| - Watch Elements |
|
|
| - Canvas / WebGL |
|
️ (limited)
|
| DevTools |
️
|
️ (limited)
|
| Product analytics |
|
|
| - Funnels |
|
|
| - Path analysis |
|
|
| - Clickmaps |
|
|
| - Metrics |
|
|
| Co-browsing |
|
️ (limited)
|
| Performance monitoring |
|
|
| Feature flags |
|
|
| Usability testing |
|
|
| Cloud offerings |
|
|
| - Pay-as-you-Go |
|
|
| - Dedicated |
|
|
| Self-hosted offering |
|
|
| Source-code available |
|
|
How is Quantum Metric priced compared to FullStory?
Quantum Metric and FullStory both require contacting their sales teams to obtain specific pricing information.
|
Quantum Metric
|
FullStory
|
|
|---|---|---|
| Deployment type | Cloud | Cloud |
| Pricing model | Not listed | Enterprise, Advanced, Business: based on volume, features, and support |
| Pricing info | Only via sales inquiry | Only via sales inquiry |
| Free trial | Not available | 14-day only for Business plan |
5. GlassBox
Image source: g2.com/products/glassbox
What is GlassBox?
Glassbox is a digital customer experience analytics tool for web and mobile apps. It offers various deployment options, including public cloud (single or multi-tenant), on-premises, or hybrid environments.
How do GlassBox’s features compare to FullStory?
Glassbox and FullStory both excel in product analytics, but Glassbox stands out for its tailored support and business-specific solutions.
| Features |
GlassBox
|
FullStory
|
|---|---|---|
| Session replay |
|
️
|
| - iOS recordings |
|
|
| - Android recordings |
|
|
| - Tabbed Browsing |
|
|
| - Watch Elements |
|
|
| - Canvas / WebGL |
|
️ (limited)
|
| DevTools |
️ (limited)
|
️ (limited)
|
| Product analytics |
|
|
| - Funnels |
|
|
| - Path analysis |
|
|
| - Clickmaps |
|
|
| - Metrics |
|
|
| Co-browsing |
️ (limited)
|
️ (limited)
|
| Performance monitoring |
|
|
| Feature flags |
|
|
| Usability testing |
|
|
| Cloud offerings |
|
|
| - Pay-as-you-Go |
|
|
| - Dedicated |
|
|
| Self-hosted offering |
|
|
| Source-code available |
|
|
How is GlassBox priced compared to FullStory?
GlassBox and FullStory target enterprises with customizable pricing models that depend on package choices and usage volume, necessitating direct inquiries for detailed information.
|
GlassBox
|
FullStory
|
|
|---|---|---|
| Deployment type | Cloud, Self-Host | Cloud |
| Pricing model | Not listed | Enterprise, Advanced, Business: based on volume, features, and support |
| Pricing info | Only via sales inquiry | Only via sales inquiry |
| Free trial | Not available | 14-day only for Business plan |
Finding your narrative with the right tool
As we wrap up our exploration for the top FullStory alternatives for 2024, our goal extends beyond simply selecting another tool. We are looking for a platform that helps you identify what works, what doesn’t, and where problems occur. This is crucial for improving your product user experience.
Therefore, when evaluating an alternative to FullStory, consider the following general aspects that could be crucial for your analytics strategy:
- The need for powerful DevTools on top of product analytics to get the complete story.
- Transparent pricing to avoid hidden costs.
- Access to source code for security audits or community input.
- Data ownership and security and the need for self-hosting options.
- Benefits of a dedicated cluster with no limits on recordings or retention.
For further insights into how these considerations apply in real-world scenarios, you can review our Complete Session Replay Guide. It’s designed to guide you to a session replay solution that fits your unique narrative.
